Official Policy

Privacy Policy 91kiss – Data Protection Malaysian User Privacy

Your privacy is our responsibility. This document clearly explains how 91kiss collects, uses, stores and protects your personal information — no confusing language, just the facts that matter to you.

Last Updated: 1 January 2026

Summary: 91kiss only collects data that is strictly necessary to operate our services. We do not sell your data to third parties for marketing purposes. All data is stored on servers protected with industry-grade encryption, and you have full rights to access, correct, or request deletion of your data.

1Introduction

91kiss ("we", "Platform") respects the privacy of every user who uses our services. This Privacy Policy is designed to provide clarity on our data protection practices and to ensure you understand your rights as a user of the 91kiss platform.

This policy applies to all information collected through the official 91kiss website, the Android and iOS mobile apps, and any related official communication channels. By registering and using our platform, you agree to the practices described in this Privacy Policy.

This document should be read together with Terms and Conditions and both documents together form the entire agreement between you and 91kiss regarding privacy and the use of personal data.


2Personal Data We Collect

We collect information you provide directly during registration and use of the platform, as well as technical data collected automatically when you access our services. The following are the categories of data we collect:

Data Categories Example Information Purpose of Collection
Identity Information Full name, date of birth, identity card number Identity verification (KYC) and legal compliance
Contact Information Phone number, email address Account communications, security notifications, customer support
Financial Information Bank account details, payment methods used Deposit processing and fund withdrawals
Technical Data IP address, device type, operating system, web browser Security, fraud detection and platform improvement
Usage Data Game history, transactions, login times Account management, VIP program, suspicious activity detection

Important Note: 91kiss never stores your credit or debit card information directly. All card payments are processed through authorised third-party payment providers using end-to-end encryption.


3How We Use Your Data

The data we collect is used exclusively for purposes related to delivering 91kiss services to you. We do not use your data for purposes unrelated to platform operations without your consent. The primary purposes for data use are:

  • Securely managing and maintaining your user account.
  • Processing deposits, withdrawals and all financial transactions on the platform.
  • Conducting identity verification (KYC) as required by compliance regulations.
  • Delivering account-related communications such as security notifications, transaction confirmations and service updates.
  • Detecting and preventing fraudulent activity, money laundering and platform abuse.
  • Managing the VIP program and processing bonus and promotion eligibility.
  • Providing effective customer support when you reach out to our team.
  • Improving platform functionality and user experience based on overall usage patterns (in anonymized form).

If you have consented to receiving marketing communications, we may use your email address or phone number to send you information about the latest promotions. You may withdraw this consent at any time through your account settings.


4Data Storage & Security

91kiss continually invests in security infrastructure to ensure your personal data is always protected to the highest standard. The protective measures we have implemented include:

  • 256-bit SSL Encryption — all data transmitted between your device and our servers is protected with bank-grade encryption that cannot be intercepted by unauthorised third parties.
  • Encrypted storage — sensitive data is stored in encrypted databases, isolated from the public internet and accessible only by authorised personnel with high-level clearance.
  • Two-factor authentication (2FA) — available on all user accounts to add an extra layer of protection to the login process.
  • 24/7 Monitoring — our systems are continuously monitored to detect any unauthorised access or suspicious activity in real time.
  • Regular security audits — our platform infrastructure and code are regularly audited by independent cybersecurity experts to identify and close any vulnerabilities.

Your personal data is retained for as long as necessary to fulfil the purpose for which it was collected, or as required by applicable law — typically no more than 7 years from the date of account closure. Once the retention period expires, data will be securely deleted or anonymised.

Best Practices for Users: While we take all necessary steps to protect your data, account security also depends on you. Use a strong, unique password, enable two-factor authentication, and never share your login credentials with anyone.


5Data Sharing with Third Parties

91kiss does not sell, rent, or trade your personal data to any third party for their own marketing purposes. This is a non-negotiable principle in how we operate.

However, there are limited situations where we need to share your data with carefully selected third parties, namely:

  • Certified payment providers — to securely process your deposits and withdrawals. These providers are bound by strict confidentiality agreements and may not use your data for any other purpose.
  • Technology service providers — companies that assist us in running platform infrastructure, analytics, and technical support. They receive only the minimum data required for their specific tasks.
  • Relevant authorities — in circumstances required by law, court order, or investigation by a legitimate law enforcement agency.
  • Identity verification services — authorised third-party KYC providers to verify user identity documents as part of our compliance procedures.

All third parties we work with are bound by strict data protection agreements and are required to meet the same security standards we apply ourselves.


6Cookies & Tracking Technologies

The 91kiss platform uses cookies and similar tracking technologies to enhance user experience and ensure the platform runs smoothly. Cookies are small text files stored on your device when you visit our website.

There are several types of cookies we use:

  • Essential Cookies — required for core platform functions such as login session authentication. Without these cookies, the platform cannot function properly.
  • Performance Cookies — collects anonymous information about how users interact with the platform to help us identify and resolve technical issues.
  • Preference Cookies — stores your personal preferences such as preferred language, display theme, and layout choices to deliver a more personalised experience.

You can manage and delete cookies through your web browser settings. Please note that disabling essential cookies may affect the functionality of certain parts of the platform. The 91kiss mobile app uses equivalent technologies to cookies for the same purposes.


7User Rights Regarding Personal Data

As a 91kiss user, you have clear rights over your personal data. We are committed to making it easy for you to exercise these rights without unnecessary procedures:

1
Right of Access

You have the right to request a copy of all personal data we hold about you. Requests will be processed within 14 business days.

2
Right to Rectification

If any data we hold is inaccurate or out of date, you may request a correction through your account or by contacting customer support.

3
Right to Erasure

You may request deletion of your personal data under certain circumstances, subject to data retention obligations required by law.

4
Right to Restriction of Processing

You may request that we restrict how we process your data in certain situations, such as during a dispute investigation.

5
Right to Object

You may object to the processing of your data for direct marketing purposes at any time, and we will honour that request immediately.

6
Right to Data Portability

You may request your data in a machine-readable format for transfer to another service, should you choose to do so.

How to Exercise Your Rights: To submit any request related to your privacy rights, contact the 91kiss support team via LiveChat or email at [email protected]. Please include your account number to help speed up the process.


8Child Data Protection

The 91kiss platform is exclusively for users aged 18 and above. We do not knowingly collect or process any personal data from individuals under the age of 18.

If we determine that personal data of a child under the age of 18 has been collected without proper consent, we will take immediate steps to delete that data and close the account in question. Any deposits associated with such an account will be refunded upon completion of the investigation.

If you suspect that someone under the age of 18 is using this platform, please contact our support team immediately so that appropriate action can be taken.


9Links to Third-Party Websites

The 91kiss platform may contain links to third-party websites or services. These links are provided solely for your convenience and do not imply that 91kiss endorses or is responsible for the content or privacy practices of those websites.

Each third-party website has its own Privacy Policy which may differ from ours. We encourage you to read the Privacy Policy of any third-party website you visit. 91kiss is not responsible for the privacy practices or content of websites outside our control.


10Changes to This Privacy Policy

91kiss reserves the right to update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or new platform features. Any material changes will be communicated to you via in-platform notifications or by email to the address registered on your account.

The last updated date will always be displayed at the top of this document. You are encouraged to check this page periodically. Continued use of the platform after changes take effect means you accept the updated version of the Privacy Policy.

If you do not agree with the changes made, you have the right to close your account and request deletion of your personal data, subject to applicable legal retention requirements.


11Contact Us About Privacy

If you have any questions, concerns, or complaints regarding this Privacy Policy or how we handle your personal data, please do not hesitate to reach out. Our team is ready to assist and committed to resolving every enquiry in a timely manner.

LiveChat
24/7 on the platform
Privacy Email
Telegram
@91kissSupport

How 91kiss Protecting Your Privacy

Every security layer we build serves a purpose — all to ensure your data and privacy are fully protected.

Full Identity Protection

Identity data such as national identification numbers and KYC information is stored in a separate encrypted database and is only accessible by authorised personnel for verification purposes.

End-to-End Encryption

All communications between your device and the 91kiss platform are encrypted using 256-bit SSL. Your data cannot be read by any third party during transmission.

Secure Data Storage

Our servers are hosted in certified data centers with multiple layers of physical and digital protection, equipped with automatic backup systems to ensure your data is never lost.

No Data Sale

91kiss has never and will never sell, rent, or trade your personal data to advertisers or any third party for their marketing purposes.

Regular Security Audits

The 91kiss platform and data storage infrastructure are regularly audited by independent cybersecurity experts to ensure there are no exploitable vulnerabilities.

Privacy Controls in Your Hands

You have full control over your data — from accessing the information we hold, correcting inaccurate data, to requesting complete account deletion.

Your Data, Your Control

Play at 91kiss with Full Privacy Confidence

Your personal data is protected with the strongest encryption, transparent policies, and our unwavering commitment to every user's privacy.

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